Privacy Policy

Effective Date: 4 March 2025
Last Updated: 4 March 2025
Online Wellness Courses (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website (www.onlinewellnesscourses.com) and services, including enrolling in our courses. By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, you should discontinue use immediately.

1. Who We Are
Business Name: Online Wellness Courses
Business Location: Australia
Website: www.onlinewellnesscourses.com
Data Storage: Data is stored on secure servers in the United States, provided by WP Engine (hosting provider) and LearnDash (learning management system).
Our website is accessible worldwide, and this Privacy Policy applies to all users globally, including those from Australia, the European Union (EU), the United States (US), and other regions.

2. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Updates will be posted on this page with a revised “Last Updated” date.
If changes materially affect how we handle personal data, we will notify active users via email or through a prominent notice on our website.
Your continued use of our website and services after changes take effect constitutes acceptance of the updated Privacy Policy.

3. What Data We Collect
We collect the following types of data when you use our website and services:
A. Personal Information (Provided by You)
Full Name
Email Address
Phone Number
Billing & Shipping Address
Account Login Credentials
Payment Details (processed via Stripe, PayPal, or other third-party providers; we do not store payment information)
B. Technical & Usage Data (Automatically Collected)
IP Address
Browser Type and Version
Operating System & Device Information
Referring Website
Date & Time of Access
Course Progress & Interaction Data
C. Communications & Preferences
Support Requests & Correspondence
Course Enrollments & Progress Tracking
Marketing & Email Subscription Preferences

4. How We Use Your Data
We use your personal data to:
Provide & Improve Services – Manage your account, process payments, deliver course content, and improve user experience.
Communicate With You – Send course updates, respond to inquiries, and provide important notifications.
Prevent Fraud & Ensure Security – Detect suspicious activity and prevent unauthorized access.
Personalize User Experience – Recommend courses, tailor content, and analyze engagement.
Comply With Legal Obligations – Ensure compliance with Australian privacy laws, GDPR, and other international regulations.

5. How We Share Your Data
We do not sell or rent your personal data. However, we may share your data with:
Third-Party Service Providers (for hosting, payments, and course delivery):WP Engine (Website Hosting – USA)
LearnDash (LMS Platform – USA)
Stripe & PayPal (Payment Processors – Global)
Email Marketing Services (e.g., Mailchimp, ConvertKit, or similar)
Legal Authorities – If required by law or to protect against fraud, security threats, or violations of our Terms & Conditions.
Our third-party providers are contractually required to protect your data and comply with relevant privacy laws.

6. International Data Transfers
Since our website is based in Australia but data is stored in the United States, your information may be transferred outside of your home country.
For Australian Users – We comply with APP 8 of the Australian Privacy Act, ensuring data sent overseas is protected.
For EU Users – Data transfers outside the EU comply with GDPR safeguards, such as Data Processing Agreements (DPAs) with our providers.
For US Users (including California) – We adhere to CCPA regulations and do not sell personal data.
By using our website, you consent to international data transfers as described in this Privacy Policy.

7. Data Retention & Security
We take industry-standard security measures to protect your data, including:
Encryption of sensitive data (e.g., payment details during transmission).
Secure servers with firewalls to prevent unauthorized access.
Access controls & authentication measures to restrict data access.
Regular security audits to detect and address vulnerabilities.
We retain your data only as long as necessary for legal, operational, or security purposes. If you request data deletion, we will remove your information unless retention is legally required.

8. Your Privacy Rights
A. Australian Users (Privacy Act 1988 & APPs)
Access & correct your personal data.
Request deletion of personal information (unless legally required for retention).
Opt-out of marketing communications at any time.
B. European Users (GDPR Compliance)
Access your data.
Request correction or deletion of inaccurate information.
Restrict processing or object to data use.
Request data portability (receive a copy of your data in a structured format).
C. California Users (CCPA Compliance)
Request a list of the personal data collected.
Ask for data deletion (except when required for legal reasons).
Opt-out of personal data sales (we do not sell user data).
To exercise your rights, contact us via out contact us page.

9. Children’s Privacy (COPPA Compliance & Global Standards)
Our website and services are not intended for children under 13.
We do not knowingly collect personal data from children under 13.
If we discover such data, we will delete it immediately.
If you believe we have collected information from a minor, please contact us via our contact us page.

10. Third-Party Tracking & Do Not Track (DNT) Requests
Some third-party providers (Google Analytics, Facebook Pixel) collect user data for tracking purposes.
We do not respond to DNT signals, but users can control cookie settings in their browser.
You can opt-out of tracking features via browser settings.

11. Business Transfers (Mergers & Acquisitions Clause)
If Online Wellness Courses is sold, merged, or acquired, user data may be transferred as part of the business assets. Users will be notified of such transitions.

12. Contact Information
If you have any questions about this Privacy Policy, please contact us via our contact us page.
For complaints, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe your privacy rights have been violated.